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Home > About Us

About Us

	Our Pedigree

	iPneumatics' leadership has over 75 years of experience serving the Medical Manufacturing Community with their Pneumatic requirements. Our quality systems and procedures have a proven track record allowing ourt customers to bring new products to market quickly and effectively. Each member of our team understands the importance of shipping product on time and 100% correct the first time; saving both Orange Coast and our customers time and money. 100% of all our team members have served world class customers such as Beckman Coulter, Alcon Labs and CareFusion, just to name a few. We hope to continue serving the previously mentioned customers and the entire Southern California market place for years to come.
	SMC Business Continuity Plan As a comprehensive manufacturer of automatic control equipment, SMC aims to fulfill its product supply responsibilities and maintain the trust of its customers by contributing to both sustainable growth and the expansion of technological innovations. In recent years, the world has seen an increase in natural disasters such as heavy rains, large earthquakes, and the spread of infectious diseases. These have gravely threatened lives, livelihoods, and property. In these states of emergencies, many SMC customers have found themselves working to maintain and recover their economic activities by switching their production to medical supplies and other daily necessities. SMC is able to promptly provide products that meet the needs of its customers anywhere in the world as a comprehensive manufacturer of automatic control equipment that supports automation. SMC is committed to ensuring preparations for any emergency and that its business activities will not stop in the event of such an emergency. This includes maintaining a system that can quickly resume operations in the event of an unavoidable occurrence. SMC Business Continuity Plan International Payments

	2Checkout's international payment services are available in over 200 countries. With 2CO, you have access to one of the broadest international payment platforms available. Connect across the globe or just across the street. Our hosted payments page lets you make purchases in any of 8 payment methods, 15 languages, and 30 currencies. Payment Languages English, Spanish (European), Spanish (Latin), French, Japanese, Dutch, Italian, Nederlands, Portuguese, Greek, Swedish, Simplified Chinese, Slovenian, Danish, Norwegian Payment Currencies Argentina Peso (ARS), Australian Dollar (AUD), Brazilian Real (BRL), British Pound (GBP), Bulgarian Lev (BGN), Canadian Dollar (CAD), Chilean Peso (CLP), Danish Krone (DKK), Euro (EUR), Hong Kong Dollar (HKD), Indian Rupee (INR), Indonesian Rupiah (IDR), Israeli New Shekel (ILS), Japanese Yen (JPY), Lithuanian Litas (LTL), Malaysian Ringgit (MYR), Mexican Peso (MXN), New Zealand Dollar (NZD), Norwegian Krone (NOK), Philippine Peso (PHP), Romanian New Leu (RON), Russian Ruble (RUB), Singapore Dollar (SGD), South African Rand (ZAR), Swedish Krona (SEK), Swiss Franc (CHF), Turkish Lira (TRY), U.S. Dollar (USD), Ukrainian Hryvnia (UAH), United Arab Emirates Dirham (AED)

	Terms:

	Through the verification process provided by 2Checkout. International orders that are placed by credit card must also be accompanied by a customers shipping account to ship against by one of these 3 options DHL, Fedex, UPS. There will be an 8% added charge for all international orders. We accept American Express, MasterCard, and Visa are the preferred method of payment, but net 30 terms are available for Fortune 500 companies on all orders. Net 30 terms are also available to publicly traded companies on the New York Stock Exchange for orders over $1000 (subject to credit approval). All orders with net 30 terms must be placed on a corporate PO. Corporate POs can be faxed to 1-714-613-0101. All other companies must pay by credit card or wire transfer.

	Wire Transfer:

	All orders can be paid for with a wire transfer (some international orders MUST be paid for with a wire transfer, contact us for more information +1-714-613-0100. Choose "Wire Transfer" as your payment method at check out and instructions on how to make the wire transfer will be e-mailed to you within 72 hours. Your order will then be shipped once the transfer of funds is confirmed. Orders under $1000 are subject to a $20 wire transfer fee. Orders over $1000 paid for with a wire transfer receive a 5% discount. Orders over $5000 paid for with a wire transfer receive a 10% discount. TO GET DISCOUNT COUPON EMAIL: [email protected] 1) Put your total amount in the subject like i.e. WIRE TRANSFER COUPON FOR $5600 2) Put name and company in the body of the email and we will reply with the corresponding coupon code.

	iPneumatics - Shipping Policy

	99% of our orders ship complete within 24 hours of being placed, Monday through Friday, with the exception of any item that states otherwise. If an order is placed on Friday, Saturday, or Sunday, it will ship on the following Monday. All "Air" orders placed prior to 10:00 a.m. PST will usually ship that same day. Any order placed after 10:00 a.m. on Friday will be shipped the following non-holiday Monday. *Please note that our pick-ups for delivery are Mon-Fri only. Overnight orders that ship on Friday will be delivered the following Monday, unless you choose the Saturday delivery option. UPS will not ship to PO Boxes, please use a physical street address. If your shipping address is different than your billing address then there may be a delay in your order for verification purposes. You can expedite this process by making sure your shipping address is on file with your credit card company. Orders that are refused will be charged the original shipping plus return shipping to us. All returns or exchanges must be new, unused and in the original box and packaging. Partial-Shipping option is subject to extra shipping charges. Charges may vary depending upon partial shipping amount and shipping method chosen. Contact us for details.

	iPneumatics - Privacy Policy

	Your privacy and security is extremely important to us and your satisfaction is our prime concern. We took extra steps to ensure all transactions will be safe and private. Your credit card details are guarded by technology that is completely, 100% secure so you can order with confidence. We DO NOT store your credit card information on our server. We want you to feel secure when you place an order with us. iPneumatics.com is served through a secure https connection, and we guarantee that we will never share your information with anyone.

	iPneumatics - Exchange/Refund Policy

	Refunds / Exchanges: iPneumatics.com will except a return of any SMC products purchased from our site that is an SMC policy item within 30 days of receipt for a 25% restocking fee. IPneumatics.com will not accept any returns that is not a policy item for the SMC Corporation of America. You can check here to see if your item is eligible for return. Browser not compatible. If your item is eligible for return, you will be credited 75% of the components MSRP value if the product is unused and in the original packaging. SMC Pneumatics shipping errors or out of the box failures will be evaluated on a case by case basis. Please contact s[email protected] to receive an RMA for your return if eligible. All products sold by SMCPneumatics.com are brand new, first quality (unless otherwise noted) with full factory warranties. Please check all items upon receipt, if the items seemed damaged or used please report this to us immediately. No returns will be accepted of used items!

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